1. What is a management system?
2. Quality management contains four components, with quality control being
one of them. What does it indicate?
3. What is the definition of quality according to ISO 9000?
4. According to ISO 9001, which of the following is a quality management
principle?
5. An organization identified interested parties on which its success
depends, but did not establish open communication channels. Which principle
of quality management was not followed in this case?
6. What is the aim of a process approach?
7. Based on ISO 9001, to which of the following options can the PDCA cycle
be applied?
8. Which option below is a misconception about ISO 9001?
9. What is the purpose of risk-based thinking?
10. Which sentence regarding the applicability of ISO 9001 is correct?
11. Which of the following is frequently used to analyze and understand the
context of an organization?
12. Which of the following indicates the needs and expectations of
employees as interested parties of an organization?
13. When is it required to make changes to the QMS scope?
14. What must a quality policy include?
15. According to ISO 9001, should quality objectives be maintained as
documented information?
16. According to ISO 9001, actions taken to address risks and opportunities
must be:
17. Which statement regarding changes in the QMS scope is correct?
18. Based on ISO 9001, how can top management demonstrate leadership and
commitment with respect to customer focus?
19. Which of the following techniques is suitable for setting and measuring
quality objectives?
20. According to ISO 9001, what must the scope of the QMS state?
Ect.