Es importante recordar que la gestión del riesgo contri....
10 Benefits of Implementing ISO/IEC 20000 in an Organization
Service Management
2017.05.03
In this webinar, you will have the opportunity to learn more in depth about the ISO/IEC 20000 standard and also how your organization can benefit from implementing it. Our discussion will follow the direction of how this standard can help organizations towards achieving their business objectives, as well as reducing incidents and lowering costs.
Main points covered:
• IT services and business alignment improvements
• Reductions in incidents and improved incident management
• Improving the organizations image and credibility
• Improving cost management, leading to financial savings
Presenter:
Alain Bonneaud is the Head of Ivory Coast Delegation in ISO/IEC 20000 and co-editor as well. He is the CEO at “AB Counsulting”, which is an IT Governance Consultancy and Training Company working Worldwide for private and public Organizations. Further, he also works at executive levels in other companies like “AXELOS Global Best Practice” and “IOCMI”. Previously, Mr. Bonneaud has also worked at well-known companies like “Airbus” and “Commerz Finanz GmbH”.
Organizer: Albian Krasniqi
Date: May 03, 2017
